Privacy Policy

PRIVACY – EXTENDED INFORMATION

The Privacy Policy is part of the General Conditions that govern this website.

VERSION 10/10/2018

Who is responsible for processing your data?

ESCLAPES E HIJOS S.L

C/ SATURNO S/N

03007 Alicante

CIF: B03891983

Tel: 965104202

e-mail: contactoesclapes@gmail.com

You can communicate with us in a number of ways.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of any changes.

If you are one of the following groups, consult the drop-down information:

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the website?

We can anonymously track your IP, and the operating system or browser you are using, including the duration of your visit.

If you provide us with information on the contact form, you will be identified in the event of needing to contact you.

  • Answer your questions, inquiries or requests.
  • Manage the required service, answer your inquiry, or process your request.
  • Information by electronic means, which deals with your request.
  • Commercial or event information by electronic means, provided there is express authorisation.
  • Perform analysis and improvements on the website, about our products and services to help improve our business strategy.

 

Acceptance and consent of the interested party: In cases where it is necessary to complete a form and click on the submit button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol to indicate mandatory data. If you do not provide information in these fields, or do not mark the checkbox for acceptance of the privacy policy, submitting the information will not be permitted. It usually has the following form: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ NEWSLETTER CONTACTS

What data is collected through the newsletter?

The website only allows you to subscribe to the newsletter if you provide us with an email address, to which it will be sent.

We will only store your email in our database, and we will send you emails periodically unless you request to unsubscribe, or stop being sent emails.

You will always have an option to unsubscribe from any communication.

  • Manage the requested service.
  • Information by electronic means, which deals with your request.
  • Business or event information by electronic means, provided there is express authorisation.
  • Perform analysis and improvements by mail to improve our business strategy.

 

Acceptance and consent of the interested party: In cases where it is necessary to complete a form and click on the submit button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.

If you do not mark the checkbox for acceptance of the privacy policy, submitting the information will not be permitted. It usually has the following form: “□ I am over 14 and I have read and accept the Privacy Policy.”

+CLIENTS

What data do we use?

  • Preparation of the budget and monitoring it through communication between both parties.
  • Information by electronic means, which deals with your request.
  • Business or event information by electronic means, provided there is express authorisation.
  • Manage administrative, communications and logistics services performed by the data controller.
  • Billing and appropriate tax returns.
  • Perform the corresponding transactions.
  • Control and recovery procedures.

+QUALITY SURVEYS

What data do we use from the surveys?

  • Assess the quality of the service provided
  • Improve the services offered, by virtue of ISO compliance
  • The legal basis is the express consent of the respondent.

+PROVIDERS

What data do we use as a provider?

  • Information by electronic means, which deals with your request.
  • Business or event information by electronic means, provided there is express authorisation.
  • Manage administrative, communications and logistics services performed by the data controller.
  • Billing.
  • Perform the corresponding transactions.
  • Billing and timely tax returns.
  • Control and recovery procedures.

 

The legal basis is the acceptance of a contractual relationship, or failing that your consent by contacting us or offering you products by any means.

+SOCIAL NETWORK CONTACTS

What data do we use from social networks?

Answer your questions, inquiries or requests.

Manage the requested service, answer your question, or process your request.

Working with you to create a community of followers.

Acceptance of a contractual relationship with the corresponding social network, and in accordance with its Privacy policies:

Facebook http://www.facebook.com/policy.php?ref=pf

Instagram https://help.instagram.com/155833707900388

Twitter http://twitter.com/privacy

Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

Pinterest https://about.pinterest.com/es/privacy-policy

Google* http://www.google.com/intl/es/policies/privacy/

*(Google+ y Youtube)

How long do we keep personal data?

We can only consult or cancel your data in a restricted way by having a specific profile. We will handle it so long as you follow us by becoming friends or pressing “like”, “follow” or similar buttons.

Any correction of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

+JOBSEEKERS

What data do we use from your CV?

  • Organisation of selection processes for hiring employees.
  • Consider you for job interviews and evaluate your application.
  • If you have given us your consent, we may pass it on to associate or partner companies, with the sole purpose of helping you find employment.

 

If you mark the checkbox to indicate acceptance of the privacy policy, you give us your consent to pass on your application to the entities that make up the group of companies in order to include you in their personnel selection processes.

One year from the receipt of your curriculum vitae, we ensure its secure destruction.

The legal basis is your express consent by sending us your CV.

Do we include personal data of third parties?

No, as a general rule we only handle data provided by its owners. If you provide us with data from third parties, you must previously inform and request consent from said persons, otherwise we are exempt from any responsibility for breaching this requirement.

And data of minors?

We do not process data of children under 14 years. Therefore, refrain from providing information if you are not above that age or, where appropriate, providing data from third parties that are not of that age. SERVICIOS INTEGRALES OBRAS Y NORMATIVAS S.L disclaims any responsibility for breach of this provision.

Will we make contact by e-mail?

Contact will only be made by e-mail to deal with your request, if it is one of the means of contact that you have provided.

If we make any contact it will have been previously and expressly authorised by you.

What security measures do we take?

You can rest assured we adopt an optimal level of protection of the personal data that we handle, and we have installed all the technical means and measures at our disposal with state of the art technology to avoid loss, misuse, alteration, unauthorised access and theft of personal data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except where legally obliged. Specifically, it will be communicated to the State Agency of the Tax Administration and to banks and financial entities for the collection of the service provided or product purchased as those responsible for the necessary processing for the execution of the agreement.

In case of purchase or payment, choosing an application, website, platform, bank card, or some other online service, your data will be transferred to that platform or handled in your environment, always with maximum security.

Upon our request, the web developer and maintenance company or the hosting company will have access to our website. They will have signed a contract for the provision of services that requires them to maintain the same level of privacy as us.

Any international data transfer when using American applications will adhere to the Privacy Shield agreement, which guarantees that American software companies comply with European privacy data protection policies.

What rights do you have?

  • To know whether or not we are handling your data.
  • To access your personal data.
  • To request the correction of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw consent.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep it in accordance with current regulations.
  • To carry your data, which will be provided in a structured format, commonly used or machine-readable. If you prefer, we can send it to a designated person. This is only applicable in certain cases.
  • To file a claim with the Spanish Agency for Data Protection or competent control authority, if you believe that we have not treated you fairly.
  • To revoke consent for any process for which you have consented, at any time.
  • If you modify any data, we would appreciate if you let us know so that we can keep it updated.

 

Do you need a form to exercise your rights?

We have forms for you to exercise your rights. Request one by e-mail or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.

These forms must be electronically signed or accompanied by a photocopy of the DNI.

If someone is acting on your behalf, you must attach a copy of your ID, or sign it with your electronic signature.

The forms can be presented in person, sent by letter or by e-mail to the relevant address at the top of this policy.

How long does it take us to answer the Exercise of Rights?

It depends on the right, but we aim to respond within one month of your request, or two months if the subject is very complex. You will be notified if we require more time.

Do we manage cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy by clicking on the relevant link at the top of our website.

How long will we keep your personal data?

Personal data will be kept as long as you remain linked to us.

Once you disassociate from us, your personal data processed for each purpose will be kept for the legally required time, including the period in which a judge or court may require it according to the statute of limitations for legal actions.

The data processed will be stored as long as the aforementioned legal deadlines do not expire, if there is a legal maintenance obligation, or if there is no legal deadline, until the interested party requests its deletion or revokes the consent granted.

We will retain all the information and communications related to your purchase or the provision of our service while the guarantees of the products or services last to attend to possible claims.

*Disclaimer: This Privacy Policy written in English is solely for the purposes of translation and is intended only to help the English-speaking reader better understand the content. Where any inconsistencies occur, the Spanish version of the policy takes precedence.

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